What to expect when taking the 911 Dispatcher screening pre test
You’ve probably heard about the shortage of 911 Dispatchers in your community, and you’ve decided to look into the possibility of becoming one yourself.
And you’re here because you’ve received an invitation to take the pre test that’s involved in the application screening process and want to know what to expect.
I’ve got you covered.
Over the past month, I’ve taken the exam twice and passed both times. But it’s a competitive process and you want to not only pass, but score well enough to give yourself a better chance at getting hired.
Anyways, here we go.
The test is taken on a web browser from an office or from your home: It’s a series of short exams that will test your memory, reading comprehension, listening skills, and map reading ability. You’ll get the chance to do practice questions before each part and I suggest you do each of them. Also, get some rest before you go in. It’s a mental lift and you’ll be tired after taking the test. Make sure you’ve got enough fuel in the tank to avoid getting tired before you’re done.
Some of the areas of the test involve..
Listening to a series of numbers and license plate numbers, and typing them into the forms.
Listening to a person describe an emergency or potential emergency and typing their name, address, and vehicle information into the forms.
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Reading paragraphs involving a series of rules and situations, and selecting an answer that summarizes the paragraph best.
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Reading a map of an area and determining the best route to get to a selected location.
Determining which public service (police, fire, EMS, or utilities) you should send to a call for help. These screens will also pop up randomly while you’re taking other tests.
Reading a scenario and prioritizing life and property over routine events and educational projects.
That’s roughly most of it. But here is what you’ll need to be successful.
Train your short term memory: Practice memorizing phone numbers and license plates. That way when the test starts shooting them at you, you’ll be ready.
Learn your compass: The map portion will be easier to ace is you know which direction you’re traveling on a map.
Expect distractions: When you’re learning a plate or address, that’s when another scenario will pop up on the screen. Train yourself to deal with it.
Take notes and tell the story: You’re going to listen to a lot of voices explaining events. Learn how to take notes and learn to understand what you’re listening to and reading.
The test can be challenging, but also exciting. Build up your brain endurance, learn to listen, and push your memory. If you can do that you’ll do well on this exam.
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