Mall Cop Confessions: Drugs in the bathroom
Sadly because of the public nature of shopping malls, people love to find themselves quiet areas and do illegal things. I wish it wasn’t that way, but it is. And one of those things are drugs. At this point, I’ve seen almost every kind of illegal drug you can thinkContinue Reading
Monday Reflections: The broken guy
When you’re trying to rebuild your life while being homeless, one of the worst parts of the experience is trying to reintegrate into life. I’m talking about work, friendship, even church. No one really knows how to treat you. And there is this embarrassing blend of pity, fear, and confusionContinue Reading
Dozen Daily Trivia Answers Explained 5/20/24: Day After Day I’m More Confused
Welcome to a new week trivia lovers. I hope all of you had a great weekend. Your Daily Dozen Trivia Answers Explained for Monday, May 20th should shed some light on a chippy quiz that gave some of you a hard time. How did you, Frank?: Missed four. Chippy indeed.Continue Reading
Sunday Reflections: Just tired of the struggle
Here we are. At about a month and a half of being homeless. Nothing has gotten better. I’m still living an existence of uncertainty, and living in uncertainty means living in fear. I haven’t had a feeling of being safe in a long time. You would think that I’m gettingContinue Reading
Mall Cop Confessions: This remains our #1 weapon on the job
For entertainment purposes only The number one weapon of the security professional today, is the same weapon it was 30 years ago. Heck, 50 years ago. Think you’ve got it figured out? Great. No? I’ll give you some more clues. You’ve heard the famous phrase “Observe and Report”. We hearContinue Reading
Mall Cop Confessions: How to talk to the rule breakers
For entertainment purposes If I had my way, I’d never have to talk to rude customers who are breaking the rules at our posts. But then we’d all probably out of work. Communication with bad guests is part of the job. It also might be one of the tougher partsContinue Reading
Mall Cop Confessions: How to communicate with the media
This is a funny post for me, because I’ve lived on both sides of the fence on this issue. For years I was credentialed media and dealt with security all of the time. After selling my first blog, I started doing more security work and acted as the gatekeeper. ThereContinue Reading
Mall Cop Confessions: Big Tik Tok Problems
Tik Tok can be fun. You can watch those mini videos for hours and a lot of you do each and every day. But for retail security officers, Tik Tok is a nightmare. When this app got big a couple of years ago, it automatically made all of our jobsContinue Reading
Mall Cop Confessions: The Lost Art Of Report Writing
Hey. Call me a nerd. I love report writing. Maybe it’s because I used to have a news blog, or my position as a struggling writer now. But I appreciate the craft of documenting events using words. The problem is that a lot of other guards don’t like reports. It’sContinue Reading
Mall Cop Confessions: Dealing with salesman and other solicitors
For entertainment purposes: Shopping centers draw all kinds of people. These are individuals who are not there to shop. They are there for everything from selling their own stuff, to building a following, to simply being an agent of chaos. Most non employees need permission from management to do outsideContinue Reading